Community Manager & Accountability Coach (Remote | LATAM | Full-Time)

Confidential

Full Time
☎️ Atención al Cliente
ClickUp
Go High Level
Remoto 🌎
Mar 26
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About Us

We are a fast-growing international coaching and training company with a mission to help individuals achieve financial freedom and step into their full potential. Through our online coaching and certification programs, we support aspiring entrepreneurs and professionals in building successful coaching businesses.


Our vision is to become the leading premium coaching and training company globally, delivering transformational results through structure, accountability, and high-quality support.


About the Role

We are looking for a Community Manager & Accountability Coach who is passionate about helping people stay committed, organized, and successful in their journey.


This is a high-impact, client-facing role where you will support students inside a structured program, ensuring they remain engaged, accountable, and progressing consistently.


This role goes beyond traditional support. You will take ownership of the student experience, proactively identify gaps, and guide students forward with both empathy and accountability.


Key Responsibilities

  • Lead weekly onboarding calls and guide new students through the program
  • Monitor student progress and track completion of milestones across systems
  • Proactively follow up with students and ensure deadlines are met
  • Identify at-risk or disengaged students early and take action before escalation
  • Send check-ins, reminders, and personalized accountability messages
  • Re-engage students who fall behind with a supportive but structured approach
  • Foster a positive, active, and engaged community environment
  • Provide timely, clear, and solutions-oriented responses to student questions
  • Maintain accurate tracking, notes, and reporting in internal systems (e.g., ClickUp)
  • Manage a high volume of students while maintaining quality and personalization
  • Support student retention, engagement, and progression throughout the program


What We’re Looking For

We are open to candidates from different backgrounds, as long as they bring strong ownership, communication, and organizational skills. 

  • 2–4+ years of experience in community management, customer success, administrative, or operations roles
  • Experience managing multiple clients, students, or accounts simultaneously is highly preferred


Relevant backgrounds may include:

  • Community Management
  • Customer Success / Client Support
  • Coaching or Program Support
  • Administrative or Operations Support (with client interaction)
  • Communications or Engagement roles


Core Skills & Strengths

  • Strong English communication skills (written and verbal), C1/C2 level
  • Highly organized with exceptional attention to detail
  • Ability to manage high volume and prioritize effectively
  • Proactive mindset with consistent follow-through (not reactive)
  • Strong sense of ownership over both tasks and outcomes
  • Comfortable holding others accountable in a supportive and respectful way
  • High emotional intelligence with the ability to connect, guide, and motivate others
  • Strong personality with the confidence to challenge and support students when needed
  • An optimistic mindset that brings strong energy into the community
  • Ability to think critically and make sound decisions without constant direction


Nice to Have

  • Experience in online education, coaching programs, or digital communities
  • Experience managing cohorts or large groups of clients/students
  • Familiarity with CRM systems such as Go High Level, ClickUp, or similar tools
  • Experience working with U.S.-based clients or remote teams.


Work Environment

  • Fully remote role within a global team
  • Must be available during U.S. business hours (Central Time preferred) 
  • Some flexibility is required for evening availability when supporting students
  • Fast-paced, high-growth environment with strong expectations around results


Why Join Us

  • Be part of a mission-driven company focused on transformation and impact
  • Play a key role in helping individuals build meaningful businesses and lives
  • Work in a dynamic, supportive, and growth-oriented environment
  • Opportunity to grow into more senior roles, such as Customer Success or leadership positions


We embrace diversity and invite applications from people of all backgrounds and experiences. We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive environment for all.


Apply Here

If you are someone who thrives on helping others stay accountable, enjoys structured environments, and takes pride in delivering a high-quality experience, we would love to hear from you.



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