Trabajos remotos de Otros

Trabajos remotos de Programación, Diseño,
Marketing y más. Enfocados en Latinoamérica.

Customer Success Manager I

HighLevel
Full Time
👨‍💻 Otros
SQL
Customer Support
Marketing
🇲🇽 México
Remoto 🌎
Aug 5
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
 
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
 
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
 
Learn more about us on our YouTube Channel or Blog Posts
APLICAR

Concierge Manager Position - Latin America (Remote)

Ascend
Full Time
👨‍💻 Otros
Asana
CRM
Onboarding
🇦🇷 Argentina
Remoto 🌎
Aug 5
Concierge Manager | Remote | Luxury Travel Leadership About Ascend Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates- often 30-80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless. We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We're at $22M+ ARR and growing fast. Our mission is to democratize premium travel and make first class accessible to those shaping the world. Our clients- founders, investors, and executives from venture capital, family offices, private equity, and beyond- expect exceptional service delivered with speed, accuracy, and sophistication. The Role We're looking for an experienced luxury service leader who wants to build world-class operations and scale their impact in a fast-growing company. You'll own shift-level operations across four core functions: Client Service, Ticketing, Trip Fulfillment, and Process Management. You'll lead Team Leads who manage specialists, ensure every client receives five-star treatment, and build systems that make excellence repeatable and scalable. What you'll do: Lead and Develop Your Team Manage 3-4 Team Leads across all concierge functions Provide daily coaching, feedback, and support to develop their judgment and leadership Build a culture where ownership, precision, and empathy are balanced with speed and quality Conduct regular reviews to support team member growth and performance Own Shift Operations Direct all client-facing operations during your shift with real-time decision-making Allocate resources, manage escalations, and resolve complex issues with calm confidence Ensure seamless handovers between shifts- nothing falls through the cracks Maintain 95%+ SLA adherence and 98%+ data accuracy through effective systems and team management Deliver Exceptional Client Experiences Own the end-to-end client journey for your shift- every request, quote, booking, and follow-up Personally handle VIP clients and high-complexity situations requiring senior judgment Ensure clients receive timely updates, proactive solutions, and service exceeding expectations Turn service recovery moments into opportunities that strengthen client relationships Drive Process Excellence Submit at least 2 documented process improvements per month that increase efficiency or quality Spot patterns in client feedback, system inefficiencies, and team performance- then solve them systematically Partner with Process Management and other teams to streamline workflows Use data to make decisions, validate improvements, and track impact Collaborate Across Ascend Work closely with Product, Operations, and Leadership to implement new systems and scale consistency across shift Represent the voice of both clients and your team in strategic discussions Contribute insights that shape how we grow globally while maintaining service quality What You Bring Must have: 4+ years in luxury travel, hospitality, or high-touch service operations - Apply even if you dont have all the experience but are confident in your skillset 2+ years in a leadership or management role- you've coached teams, not just managed tasks Strong GDS proficiency, ideally Sabre- you're comfortable with fare rules, complex routing, and ticketing Data-driven approach- you use metrics to spot trends and improve performance Excellent written and verbal communication- you can coach with clarity and write polished client messages Calm under pressure- when everything hits at once, you're the steady presence Nice to have: Experience with international business/first-class bookings or award travel programs Familiarity with tools like Asana, Periskope, Stripe, or similar workflow/CRM platforms Track record of building or improving operational processes, SOPs, or training programs Experience managing remote, global teams Background in luxury hospitality brands (hotels, premium concierge services) You don't need to check every box - if you have 80% of the skills and the drive to learn, we want to hear from you. What Makes You Stand Out You've turned around an underperforming team or operation (and can show the metrics) You're known as the manager people want to work for because you make them better You have a reputation for spotting issues before they become problems You think in systems but lead with empathy- process without people is just bureaucracy You're comfortable being hands-on when needed while developing others to take ownership Why Ascend Clear growth path Your progression: Concierge Manager Senior Concierge Manager Associate Director Director. We promote from within based on demonstrated performance and impact, not politics or tenure. Build, don't just maintain We're implementing our concierge framework and career systems right now. You're not inheriting a rigid legacy system- you're helping shape how Ascend operations scale globally. Your insights will directly influence how we work. Real support We hire proficient people- you won't be carrying underperformers Regular reviews with clear metrics and feedback Head of People who understands operations and partners with you Process Management team dedicated to making your job easier Work-life balance Predictable scheduling- you'll know your shift in advance Proper handovers- the next manager gets everything they need Global team- talented colleagues across continents Merit-based performance incentives.This is made up of a base salary of $1,800 - $2,000/month, plus a profit share - you would be eligible to receive a 3% company profit share distributed equally across the team. When Ascend has a strong month, this can add $250 - $500 (or more) to your monthly take-home Learn while you lead Advanced travel optimization strategies used by elite professionals How to lead global teams with shared metrics and real-time decision-making Cross-functional collaboration with Product, Engineering, and Operations Operational leadership at a venture-backed company growing 5x year-over-year What Success Looks Like First 90 days: Learn our systems and tools (Sabre, Asana, Periskope, booking platforms), lead shifts independently with 95%+ SLA adherence, begin coaching Team Leads effectively, and identify your first improvement opportunities. Within 6-12 months: Consistently deliver 95%+ SLA and 98%+ accuracy, achieve strong team sentiment scores (8/10+), lead at least one initiative that measurably improves client satisfaction or efficiency, and develop strong relationships with frequent travelers. Our Values Customer Obsession - We win when our customers win Urgency with Impact - Clients expect answers in minutes, not hours Radical Candor - Honest, direct, respectful feedback builds trust Ownership - If something breaks, we fix it Relentless Excellence - Good enough is never enough Should You Apply? If you're thinking "I'm not sure I have all the experience listed"- apply anyway. We're looking for people with 80% of the skills and 100% of the drive to learn. What we care about most: Have you led teams or operations in a high-touch service environment? Do you have a track record of meeting or exceeding operational targets? Can you coach, give feedback, and develop others? Are you excited about building something excellent from the ground up? If yes, we want to hear from you. Why You'll Love This Role This is perfect for someone who: Wants to work directly with founders, investors, and global business leaders Sees themselves at Ascend for years, building toward senior leadership Takes pride in building something excellent Values both high performance and sustainable work practices Wants to lead a high-performing team that thrives on excellence and accountability Engagement Structure, Compensation, Shifts, and Benefits Ascend is a remote-first, global team. This role is structured as a direct independent contractor engagement, with compensation paid as a consolidated monthly amount in USD. As this is an independent contractor engagement, the compensation will not follow a traditional local payroll structure or salary breakup. This means statutory deductions or components such as PF, PT, gratuity, bonus, or other local payroll-linked benefits are not applicable unless specifically required under the terms of engagement or communicated in writing by Ascend. Contractors are responsible for managing any applicable taxes, filings, and compliance requirements in their own location. This role is part of Ascend's 24/7 client service operations and involves rotating shifts to support clients across different time zones. This may include overnight shifts, weekends, or public holidays depending on business and team scheduling needs. Weekly offs and shift schedules are planned in advance wherever possible and managed fairly across the team. The consolidated monthly compensation is designed to account for the nature of the role, including rotating shifts and operational coverage requirements. Separate allowances for night shifts, weekends, holidays, overtime, or additional hours are not applicable unless specifically communicated otherwise for a particular role. At this stage, Ascend does not provide medical insurance, mediclaim, or similar statutory benefits for this role. Further details on leaves, schedules, contractor terms, and applicable policies will be shared during the offer and onboarding process. Ascend values work-life balance and aims to distribute schedules thoughtfully. At the same time, because this is a client-facing operational role, some flexibility and responsiveness may be required from time to time. Ascend is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
APLICAR

Manager, Fraud Operations

Twilio
Full Time
👨‍💻 Otros
Looker
SQL
Tableau
🌎 Remote
Remoto 🌎
Aug 4

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work :

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! 

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. 
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See yourself at Twilio

Join the team as Twilio’s next Manager, Fraud Operations.

About the job

In this role, you will be responsible for the performance and development of Fraud Operations Specialists, ensuring that cases are worked efficiently by order of priority, with high precision. The ideal candidate is comfortable in a fast paced, ever changing environment, is passionate about preventing consumer harm and enjoys switching between strategic and tactical level thinking. You will closely partner with other Fraud Operation Managers, Product Managers and Engineers, to deliver top performance of the entire Fraud Operations team.

Responsibilities

In this role, you’ll:

  • Lead one of Twilio’s Fraud Operations organizations, which is responsible for fraud prevention on Twilio’s platform.
  • Direct the day to day activities of your team to ensure Service Level Agreements are being consistently met
  • Act as the point of contact for high value customer incidents
  • Coach and mentor your team on fraud best practices, ensuring quality decisions are made
  • Partner with product, engineering and customer support teams to strike a balance between risk mitigation and customer experience

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • You have a Bachelor’s Degree in Business, Operations or similar discipline or equivalent job experience. 
  • 1+ years of people management experience, leading global operations teams in a fast paced, ever changing environment.
  • 2+ years experience in fraud, abuse or compliance in eCommerce, FinTech, or telecommunications. 
  • Willingness to work a non-traditional schedule; weekends and holidays may be required
  • Strong written and verbal communication skills and are comfortable presenting to various levels of leaders/ stakeholders

Desired:

  • Intermediate knowledge of SQL, Looker, Tableau or similar data extraction and data visualization tools 
  • Basic understanding APIs and related technologies
  • You are a natural problem solver, comfortable using data to arrive at decisions and you consistently demonstrate sound business judgment.
  • You are able to build relationships and influence stakeholders across the organization. Strong project and process management skills, including establishing/managing a budget and setting/achieving goals
  • You have excellent time management and organizational skills and are comfortable working under pressure.

Location

This role will be remote and based in Estonia

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

APLICAR

Remote Travel Assistance Coordinator

Live the Dash Travel
Full Time
👨‍💻 Otros
Travel & Hospitality
Customer Support
🇨🇱 Chile
Remoto 🌎
Aug 2

Position Description

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress‑free and enjoyable journeys.

Key Responsibilities

  • Respond to client inquiries via email, phone, and messaging systems

  • Process itinerary changes, cancellations, and special travel accommodations

  • Provide accurate guidance on travel requirements and agency policies

  • Conduct proactive check‑ins with clients ahead of travel dates

  • Efficiently manage and resolve customer concerns with professionalism

Ideal Candidate Profile

  • Customer‑first mindset with strong communication skills

  • Experience in customer support, hospitality, or tourism preferred

  • Reliable, organized, and capable of multitasking

  • Comfortable navigating online systems and digital booking tools

  • Passionate about travel and delivering excellent service

Perks & Advantages

  • Work‑from‑home flexibility

  • Flexible hours

  • Training and mentorship

  • Growth opportunities within a growing travel company

  • Access to industry discounts and travel benefits

  • Positive and team‑oriented culture

#J-18808-Ljbffr
APLICAR

Remote Travel Concierge & Itinerary Specialist

Destinytravel
Full Time
👨‍💻 Otros
Customer Support
Travel & Hospitality
Operations
🇨🇱 Chile
Remoto 🌎
Aug 1
A travel coordination company in Valparaíso is seeking an Online Travel Coordinator to support travelers throughout their journeys. This fully remote role requires strong communication skills and a passion for travel. Responsibilities include handling inquiries, assisting with itinerary changes, and providing destination information. Candidates should possess excellent organizational skills and a genuine desire to help others. Join a supportive team with opportunities for professional growth and exclusive travel perks. #J-18808-Ljbffr
APLICAR

Clinical Partnerships Manager

Atomic HR
Full Time
👨‍💻 Otros
CRM
Remoto 🌎
Jul 31

📌 Rol: Clinical Partnerships Manager | Healthcare Workforce Education
🌎 Ubicación: Remoto
💼 Tipo de Contrato: Full-time

📋 Descripción General:
Buscamos un/a Clinical Partnerships Manager para gestionar y fortalecer relaciones con hospitales, centros de diagnóstico y organizaciones de salud. Será responsable de desarrollar nuevas alianzas, coordinar prácticas clínicas para estudiantes, reactivar cuentas inactivas y garantizar una excelente experiencia para los socios estratégicos.

🎯 Requisitos:
• 3+ años de experiencia en B2B Inside Sales, Account Management, Customer Success o Partnership Development.
• Inglés avanzado, tanto oral como escrito.
• Experiencia gestionando relaciones con clientes desde la prospección hasta la implementación y seguimiento.
• Habilidad para realizar llamadas salientes, negociar y gestionar objeciones.
• Excelente organización y experiencia administrando múltiples cuentas.
• Capacidad para trabajar de forma autónoma y resolver situaciones sensibles con criterio.

🏖️ Beneficios:
• Trabajo 100% remoto en horario laboral de EE. UU.
• Compensación según experiencia y modalidad de contratación.
• Alto nivel de autonomía e impacto directo en el crecimiento de la empresa.
• Oportunidades de desarrollo profesional dentro de una empresa de educación en salud en expansión.

APLICAR

Sports Media Site Coordinator (Chile)

North Star Network
Full Time
👨‍💻 Otros
Looker
Data & Analytics
Google Analytics
🇨🇱 Chile
Remoto 🌎
Jul 31

About North Star Network

North Star Network (NSN) is a global sports and betting media group that builds and operates leading digital brands connecting sports fans and bettors across 30+ countries.

Our mission is to turn passion for sports and gaming into trusted information, data-driven insights, and responsible entertainment.

We’re a multicultural, fully remote company uniting over 50 in-house and 200+ external experts from more than 20 nationalities across Europe, Africa, and the Americas.

Role Summary

North Star Network are looking for a site coordinator to oversee the daily editorial and operational performance of Chilean sports site Al Aire Libre, ensuring high-quality, timely, and audience-focused content across the site.

Reporting to the Head of Media, this role is responsible for coordinating local editorial operations, managing contributors, monitoring content performance, and ensuring that editorial output aligns with the company's overall strategy, SEO objectives, and quality standards.

The Site Coordinator serves as the bridge between the central media department and the Chilean editorial team, maintaining high editorial standards while ensuring local relevance through a strong understanding of the domestic football landscape.

This role requires excellent organizational and people management skills, sound editorial judgement, effective communication, and a data-driven mindset.

Key Responsibilities

1. Editorial Coordination & Planning

  • Manage the day-to-day editorial calendar of Al Aire Libre.
  • Align local editorial planning with central media strategy, audience objectives, and traffic targets.
  • Ensure content reflects the site's editorial identity while maintaining a strong focus on Chilean football and topics relevant to the local audience.
  • Coordinate assignments with Writers, Editors, SEO, Tipsters and Social Media teams to maintain an efficient publishing workflow.
  • Greater integration of value-adding AI-led/assisted content into editorial workflow.
  • Identify key sports news stories, evergreen opportunities, and priority pages requiring regular updates based on editorial value, audience demand, and SEO performance.
  • Ensure content planning balances breaking news, analysis, features, evergreen, and search-driven content.

2. Workflow & Team Management

  • Supervise the day-to-day workflow of local editorial contributors and freelance writers.
  • Distribute assignments, monitor deadlines, and ensure all content meets editorial and publishing standards.
  • Act as the primary point of contact for the Chilean editorial team, providing guidance, feedback, coaching, and performance follow-up.
  • Identify staffing or resource requirements.
  • Support recruitment, onboarding, and development of new editorial contributors where required.
  • Serve as the primary communication link between the Chilean editorial team and headquarters.

3. Performance Monitoring & Reporting

  • Monitor key performance indicators including traffic, engagement, search visibility, rankings, and publishing output.
  • Use tools such as Google Analytics, Google Search Console, and Looker Studio to evaluate editorial performance.
  • Collaborate with Media Data Analyst to produce regular reports highlighting successes, opportunities, and recommended improvements.

4. Quality Control & SEO

  • Ensure all published content meets editorial, SEO, Anti-Spam and compliance standards.
  • Review articles for accuracy, clarity, readability, consistency, and adherence to editorial guidelines.
  • Ensure writers apply SEO best practices, including headline writing, metadata, internal linking, keyword optimisation, and content structure.
  • Coordinate with the Head of Social Media to maximise distribution and visibility of priority content.
  • Maintain publishing standards, templates, formatting consistency, and internal workflows.

Candidate Profile

  • Native-level Spanish speaker with excellent written and editorial skills.
  • Working proficiency in English, enabling effective communication with international teams.
  • Excellent knowledge of Chilean football, including the domestic leagues, clubs, players, and football media landscape.
  • Previous experience coordinating editorial teams or managing digital content operations.
  • Strong understanding of digital publishing workflows and editorial planning.
  • Solid understanding of SEO fundamentals and best practices for editorial content.
  • Comfortable with data, and experience using analytics platforms such as Google Analytics, Google Search Console, or Looker Studio.
  • Excellent organisational, communication, and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced sports news environment.

Out of Scope / Role Boundaries

The Site Coordinator is responsible for editorial coordination, operational management, and content performance for the Chilean site.

The role does not include:

  • Defining global editorial or media strategy.
  • Ownership of overall SEO strategy beyond implementation and coordination.
  • Commercial, advertising, or partnership negotiations.
  • Commercial decision-making, although some collaboration with NSN business teams will be required

Success Indicators

  • Sustainable growth in site authority/notoriety, traffic, audience engagement, and search performance.
  • Consistent delivery of high-quality content aligned with editorial calendars.
  • Strong SEO implementation across editorial output.
  • Positive collab with contributors and central media teams.
  • Effective leadership and development of the local editorial team.
  • Clear communication and collaboration between Chile and headquarters.
  • Strong editorial coverage of Chilean football, delivering relevance, authority, and audience growth.
#J-18808-Ljbffr
APLICAR

Fast Track Operations Specialist 2

Twilio
Full Time
👨‍💻 Otros
Google Workspace
Onboarding
Excel
🌎 Remote
Remoto 🌎
Jul 31

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Fast Track Onboarding Specialist 2

About the job

Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their a2p numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions. 

Responsibilities

In this role, you’ll:

  • Provide personalized onboarding support for customers who sign up for our Fast Track Packages.
  • Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands. 
  • Able to provide compliance guidance for all A2P products.
  • Manage Onboarding SLAs and credit utilization for each product
  • Partner with operations teams to scale onboarding volumes per assigned customer
  • Join weekly calls with customers to report metrics and review any open items or additional onboarding needs
  • Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio.
  • Draw the Owl: Assess the nature of product or service issues and resolve basic level problems
  • Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly.
  • Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved 
  • Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • Ability to work in rotational shifts 8:00am to 5pm Bogota time
  • Able to manage daily caseload and respond within SLAs
  • A2P compliance experience
  • Experience Required: 2 plus Years specializing in at least one a2p products
  • Previous experience working directly with clients
  • Ability to prioritize tasks and effectively project manage
  • Ready to take own up to 12 customer accounts
  • You’re empathetic and customer centric to the core.
  • You’re a clear verbal and written communicator. 
  • You’re introspective and committed to continuous self-improvement.
  • You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
  • You’re able to complete tasks in core areas within SLAs. 

Desired:

  • Familiarity with Google workspace(Google docs, Google sheets, Gemini)
  • Familiarity with reporting tools
  • Prior experience implementing a2p phone number types
  • Understand general CTIA guidelines and some international regulatory requirements
  • Able to effectively prioritize tasks and multi-task
  • Comfortable owning and leading calls
  • Experience handling tasks within a desired SLA

Location

This role will be remote and based in Colombia

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

APLICAR

Data Services Analyst

Cloudbeds
Full Time
👨‍💻 Otros
Excel
Remoto 🌎
Jul 30

📌 Rol: Data Services Analyst
🌎 Ubicación: Remoto (Latinoamérica)
💼 Tipo de Contrato: Full-time

📋 Descripción General:
Buscamos un/a Data Services Analyst para liderar migraciones de datos y asesorar a clientes en el uso de reportes dentro de la plataforma Cloudbeds. Será responsable de migrar información desde sistemas PMS, garantizar la integridad de los datos y capacitar a los clientes para aprovechar al máximo las herramientas de reporting y análisis.

🎯 Requisitos:
• Experiencia con sistemas PMS para hoteles (Cloudbeds, Opera, Mews, Protel o similares).
• Experiencia en onboarding, implementación o soporte técnico (Tier 2/3).
• Dominio avanzado de Microsoft Excel y Google Sheets.
• Conocimientos en migración, limpieza, mapeo y validación de datos.
• Experiencia trabajando con CSV y análisis de datos.
• Español fluido; experiencia con herramientas de BI es un plus.

🏖️ Beneficios:
• Trabajo 100% remoto.
• PTO según la legislación local.
• Wellness Fridays mensuales.
• Licencia parental 100% paga.
• Bono para home office.
• Acceso a Cloudbeds University y programas de desarrollo profesional.

APLICAR

Digital Travel Specialist – Remote

Destinytravel
Full Time
👨‍💻 Otros
Travel & Hospitality
Marketing
Content
🇨🇱 Chile
Remoto 🌎
Jul 30

As a Digital Travel Specialist, you will combine personalized travel consulting with modern content creation and online marketing strategies. Your role focuses on guiding clients through their travel decisions while promoting experiences through engaging digital storytelling. You will help grow both client relationships and brand visibility through creativity and professionalism.

Key Responsibilities

  • Guide clients through destination selection and trip planning.
  • Develop and publish travel-related content across platforms.
  • Educate audiences about travel opportunities and promotions.
  • Support booking processes and post-travel follow-ups.
  • Implement marketing strategies to attract and retain clients.

Benefits

  • Remote work with schedule autonomy.
  • Travel incentives, bonuses, and industry perks.
  • Advanced training in sales, branding, and marketing.
  • Mentorship and leadership development.
  • Long-term career growth opportunities.

What We’re Looking For

  • Digital communication and persuasion skills.
  • Experience with content creation and online engagement.
  • Ability to manage multiple clients and campaigns.
  • Passion for travel, marketing, and personal development.
#J-18808-Ljbffr
APLICAR

Deal Desk Senior Analyst

Twilio
Full Time
👨‍💻 Otros
Excel
Jira
Looker
🌎 Remote
Remoto 🌎
Jul 30

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as our next Deal Desk Senior Analyst.

About the job

Twilio is looking for a curious, action-oriented, strong financial analyst for the Deal Desk Team who lives the Twilio Magic to support our LATAM Go-to-Market motion. This is an exciting role for an individual to gain and expand a broad spectrum of cross-functional interactions and contribute to non-standard commercial agreements by providing rigorous financial governance and structuring. This role partners closely with Finance leadership, Sales, Legal, and Operations to evaluate, structure, and execute deals in a way that is a “win-win” for both customers and Twilio while optimizing corporate margin goals. The ideal candidate is a proactive, driven professional, able to build complex financial models and analyze pricing structures, while providing data-driven, financially sound, and clearly communicated explanations and solutions.

Responsibilities

In this role, you’ll:

  • Build and analyze financial models and pricing scenarios for standard and non-standard agreements, evaluating critical variables including pricing, discounting, term length, usage commitments, and gross margin impact.
  • Partner with Sales to structure commercially sound deals by analyzing tradeoffs across price, volume, and risk, ensuring all structures align with Twilio’s financial guardrails.
  • Act as a guardrail and educator for Sales and GTM teams, ensuring adherence to internal contracting policies, approval matrices, and discount governance.
  • Own the end-to-end Deal Desk operational workflow in Salesforce/CPQ (from quote building and pricing approvals to Order Form creation, DocuSign execution, and opportunity closure), ensuring 100% data integrity and policy compliance.
  • Establish trusted working relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal velocity.
  • Collaborate with Sales and Legal to review and structure non-standard contract language within Order Forms, ensuring alignment with corporate risk and revenue recognition policies.
  • Conduct ad-hoc financial analysis and modeling to support broader business decisions and strategic initiatives.
  • Drive and participate in cross-functional project improvement initiatives to scale Deal Desk operations, enhance systems, and optimize internal workflows.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

  • Business proficiency or fluency in English, with solid written and verbal communication skills.
  • A Bachelor’s or Associate’s Degree plus a minimum of 3 years of experience in Corporate Finance, Financial Planning & Analysis (FP&A), Commercial Finance, Deal Desk or an analytical Go To Market role. If no degree, a minimum of 5 years of relevant analytical experience is required.
  • Demonstrated analytical and financial skills, with a firm understanding of core financial concepts and the ability to explain financial tradeoffs clearly.
  • Advanced Excel/Google Sheets skills, with proven experience building financial models, logic formulas, and scenario analyses.
  • A diligent, detail-oriented skillset, with the ability to manage multiple high-velocity requests simultaneously while remaining extremely organized under tight deadlines.
  • A self-starter with a “can-do” attitude who is comfortable asking clarifying questions and operating with high integrity that aligns with the Twilio Magic.

Desired:

  • Knowledge and/or experience using online sales and/or document management tools such as Salesforce, Tableau, Looker, CLM, and JIRA.

Location

This role will be remote, and based in Mexico. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

APLICAR

Data Services Analyst

Cloudbeds
Full Time
👨‍💻 Otros
Google Workspace
Excel
Remoto 🌎
Jul 29

📌 Rol: Data Services Analyst
🌎 Ubicación: Remoto (Latinoamérica)
💼 Tipo de Contrato: Full-time

📋 Descripción General:
Buscamos un/a Data Services Analyst para liderar migraciones de datos y asesorar a clientes en el uso de reportes dentro de la plataforma Cloudbeds. Será responsable de garantizar la calidad de los datos, capacitar a usuarios y brindar soporte técnico durante la implementación para facilitar una transición exitosa.

🎯 Requisitos:
• Experiencia con sistemas PMS para hoteles (Cloudbeds, Opera, Mews, Protel o similares).
• Experiencia en onboarding, implementación o soporte técnico (Tier 2/3).
• Dominio avanzado de Excel y Google Sheets.
• Conocimientos en migración, limpieza, mapeo y validación de datos.
• Español fluido y excelentes habilidades de comunicación con clientes.
• Experiencia con herramientas de BI es un plus.

🏖️ Beneficios:
• Trabajo 100% remoto.
• PTO según la legislación local.
• Wellness Fridays mensuales.
• Licencia parental 100% paga.
• Bono para home office.
• Acceso a capacitaciones y desarrollo profesional a través de Cloudbeds University.

APLICAR

Product Manager

Remote Talent Latam
Full Time
👨‍💻 Otros
Excel
Microsoft Office
Remoto 🌎
Jul 28

📌 Rol: Product Manager
🌎 Ubicación: 100% remoto (LATAM)
💼 Tipo de Contrato: Full-time | Independent Contractor

📋 Descripción General:
Buscamos un/a Product Manager para liderar el ciclo de vida completo de una línea de productos de electrónica de consumo, con foco en hardware de audio. Será responsable del desarrollo de productos, la coordinación con fábricas en China y la mejora continua de la calidad.

🎯 Requisitos:
• 5+ años de experiencia en desarrollo de productos de hardware, preferentemente en audio o electrónica de consumo.
• Experiencia trabajando directamente con fábricas en China (sourcing, prototipos y producción).
• Experiencia en mejora continua de calidad de producto.
• Inglés fluido.
• Experiencia con EOS o metodologías similares es un plus.

🏖️ Beneficios:
• Salario desde USD 5,000 mensuales.
• Trabajo 100% remoto desde LATAM.
• Horario full-time (lunes a viernes).
• Contrato como Independent Contractor.

APLICAR

Senior Executive Assistant

pavago
Full Time
👨‍💻 Otros
Microsoft Office (Outlook
Word
Excel
PowerPoint)
Google Workspace (Gmail
Remoto 🌎
Jul 24

📌 Rol: Senior Executive Assistant (CEO & C-Suite Support)

🌎 Ubicación: 100% remoto (Colombia, Brasil, México, Argentina y Costa Rica)

💼 Tipo de Contrato: Full-time


📋 Descripción General

Buscamos un/a Senior Executive Assistant para brindar soporte estratégico al CEO y al equipo ejecutivo, gestionando agendas, comunicaciones, viajes, proyectos y operaciones de alta prioridad.


📋 Responsabilidades Principales

  • Gestionar calendarios ejecutivos y coordinar reuniones en múltiples zonas horarias.
  • Administrar comunicaciones, correos, reportes y presentaciones ejecutivas.
  • Organizar viajes nacionales e internacionales y gestionar itinerarios.
  • Dar seguimiento a proyectos estratégicos y coordinar equipos internos.
  • Preparar reuniones, eventos, minutas y documentación confidencial.
  • Optimizar procesos administrativos y apoyar las operaciones ejecutivas.


🎯 Requisitos

  • 5+ años de experiencia como Executive Assistant, Senior Administrative Assistant, Chief of Staff o similar.
  • Experiencia apoyando a CEOs, Founders o ejecutivos C-Level.
  • Excelente organización, gestión de proyectos y manejo de prioridades.
  • Inglés avanzado (oral y escrito).
  • Alto nivel de confidencialidad, criterio y profesionalismo.
  • Se valora experiencia en startups, tecnología, finanzas, legal o consultoría.


🏖️ Beneficios

  • Trabajo 100% remoto.
  • Colaboración directa con el equipo ejecutivo.
  • Oportunidades de crecimiento hacia Executive Operations Manager, Chief of Staff o Director of Operations.
  • Participación en proyectos estratégicos y de alto impacto.
APLICAR

Operations & Client Success Manager

Remote Latam Talent
Full Time
👨‍💻 Otros
GoHighLevel
Meta Ads
ClickUp
Monday.com
Trello
Remoto 🌎
Jul 24

📌 Rol: Operations & Client Success Manager

🌎 Ubicación: 100% remoto (LATAM)

💼 Tipo de Contrato: Full-time | Independent Contractor


📋 Descripción General

Buscamos un/a Operations & Client Success Manager para liderar la experiencia del cliente, optimizar operaciones internas y coordinar la entrega de servicios en una agencia de marketing digital.


📋 Responsabilidades Principales

  • Gestionar la relación con clientes desde el onboarding hasta la renovación.
  • Supervisar campañas y coordinar equipos para garantizar resultados.
  • Crear y optimizar SOPs, procesos internos y automatizaciones.
  • Liderar equipos remotos y asegurar el cumplimiento de objetivos y plazos.
  • Identificar oportunidades de crecimiento y retención de clientes.


🎯 Requisitos

  • 3+ años de experiencia en Client Success, Account Management, Agency Operations o Project Management.
  • Experiencia en agencias de marketing (preferida).
  • Inglés avanzado (oral y escrito).
  • Experiencia creando SOPs y mejorando procesos.
  • Experiencia liderando equipos remotos.
  • Manejo de GoHighLevel y campañas de Meta Ads.
  • Experiencia con ClickUp, Monday.com, Trello o Asana.


🏖️ Beneficios

  • Salario de USD 2,500–3,000/mes.
  • Trabajo 100% remoto (LATAM).
  • PTO y feriados de EE. UU.
  • Horario de lunes a viernes (PST).
APLICAR

Voice Contributor || Spanish

Welo Data
Full Time
👨‍💻 Otros
Micrófono profesional
filtro antipop
software de grabación compatible con WAV (24-bit
48kHz).
Perú 📍
Remoto 🌎
Jul 23

📌 Rol: Voice Contributor | Spanish (Peru)

🌎 Ubicación: 100% remoto (Perú)

💼 Tipo de Contrato: Freelance


📋 Descripción General

Buscamos hablantes nativos de español (Perú) para participar en un proyecto de grabación de voz destinado al entrenamiento de una aplicación de IA conversacional.


📋 Responsabilidades Principales

  • Enviar dos audiciones de voz (una libre y otra con guion).
  • Completar dos sesiones supervisadas de grabación (4 horas cada una).
  • Grabar conversaciones naturales y escenarios de atención al cliente.
  • Utilizar un estudio de grabación propio con equipo profesional.


🎯 Requisitos

  • Español nativo de Perú.
  • Voz natural, clara y con estilo conversacional.
  • Micrófono profesional, filtro antipop y espacio silencioso.
  • Capacidad para grabar audio en formato WAV, 24-bit y 48kHz.


🏖️ Beneficios

  • Pago de USD 35 por hora.
  • Trabajo 100% remoto.
  • Proyecto freelance de aproximadamente 8 horas.


APLICAR

Operations Manager | Property Management

pavago
Full Time
👨‍💻 Otros
Buildium
QuickBooks
Monday.com
Google Workspace
Property Management Software
Remoto 🌎
Jul 21

📌 Rol: Operations Manager – Property Management

🌎 Ubicación: 100% remoto (LATAM, dando soporte a Miami y Orlando, EE. UU.)

💼 Tipo de Contrato: Full-time


📋 Descripción General

Buscamos un/a Operations Manager para liderar las operaciones diarias de una empresa de administración de propiedades residenciales. El rol supervisa equipos, procesos de leasing, mantenimiento, cobranzas y relaciones con propietarios, impulsando la eficiencia operativa y el crecimiento del negocio.


📋 Responsabilidades Principales

• Liderar las operaciones de la cartera de propiedades en Miami y Orlando.

• Gestionar y desarrollar equipos de Leasing, Operaciones, Mantenimiento y Business Development.

• Supervisar procesos de leasing, renovaciones y ocupación de propiedades.

• Coordinar mantenimientos, inspecciones y preparación de unidades.

• Gestionar relaciones con propietarios, inquilinos y proveedores.

• Supervisar cobranzas, renovaciones de contratos y desempeño financiero.

• Implementar KPIs, SOPs y mejoras de procesos para optimizar la operación.


🎯 Requisitos

• 3+ años de experiencia en Property Management residencial.

• 2+ años liderando equipos u operaciones.

• Conocimiento en leasing, mantenimiento, renovaciones, cobranzas, desalojos y operaciones inmobiliarias.

• Inglés y español fluido.

• Experiencia gestionando equipos remotos.

• Excelentes habilidades de liderazgo, organización y comunicación.

• Experiencia con múltiples mercados o propiedades comerciales (deseable).

• Experiencia con Buildium, QuickBooks y Monday.com (deseable).


🏖️ Beneficios

• Trabajo 100% remoto.

• Rol de liderazgo con alto impacto en la operación.

• Cultura colaborativa y orientada al crecimiento.

• Oportunidades de desarrollo profesional hacia posiciones de mayor liderazgo.

APLICAR

Audiobook Specialists (Freelance)

ElevenLabs
Project
👨‍💻 Otros
ElevenLabs
Pro Tools
Adobe Audition
Reaper.
Remoto 🌎
Jul 20

📌 Rol: Audiobook Specialist (Freelance)

🌎 Ubicación: 100% remoto (Global)

💼 Tipo de Contrato: Freelance / Part-time


📋 Descripción General

Buscamos Audiobook Specialists para editar y perfeccionar narraciones de audiolibros generadas con IA, asegurando una experiencia de escucha natural y de alta calidad. Trabajarás con equipos de producción y audio en proyectos para editoriales y empresas de medios.


📋 Responsabilidades Principales

• Editar y pulir narraciones de audiolibros generadas con IA.

• Garantizar la consistencia de voces, tono y ritmo según la intención del autor.

• Realizar selección y dirección de voces para cada proyecto.

• Colaborar con los equipos de ingeniería de audio y postproducción.

• Entregar trabajos de alta calidad dentro de los plazos establecidos.


🎯 Requisitos

• Inglés nativo o nivel casi nativo (u otros idiomas compatibles).

• Experiencia en narración, producción o edición de audiolibros.

• Gran atención al detalle y precisión lingüística y de audio.

• Capacidad para trabajar de forma independiente y cumplir plazos.

• Experiencia con editoriales, productoras de audiolibros o postproducción (deseable).

• Experiencia con ElevenLabs o herramientas de narración asistidas por IA (deseable).

• Conocimientos de masterización y edición de audio con DAWs como Pro Tools, Adobe Audition o Reaper (deseable).


🏖️ Beneficios

• Trabajo 100% remoto.

• Horario flexible.

• Compensación por proyecto/tarea.

APLICAR

Virtual Executive Associate

Valatam
Full Time
👨‍💻 Otros
Google Drive
Google Workspace
Microsoft Office.
Remoto 🌎
Jul 20

📌 Rol: Virtual Executive Associate

🌎 Ubicación: 100% remoto (LATAM)

💼 Tipo de Contrato: Full-time


📋 Descripción General

Buscamos un/a Virtual Executive Associate para brindar soporte administrativo remoto a clientes internacionales. El rol incluye gestión documental, comunicación, organización de información y apoyo en tareas administrativas.


📋 Responsabilidades Principales

• Documentar procesos y mantener registros actualizados.

• Organizar y cargar archivos en Google Drive.

• Realizar tareas de data entry y reportes internos.

• Gestionar correos electrónicos y la comunicación con clientes y proveedores.

• Apoyar en investigaciones y manejo de documentación.

• Realizar otras tareas administrativas relacionadas.


🎯 Requisitos

• Inglés fluido (C1/C2) y español.

• 3-5 años de experiencia en administración o asistencia virtual.

• Manejo de Google Workspace y Microsoft Office.

• Excelentes habilidades de comunicación y resolución de problemas.

• Home office con ambiente silencioso, internet estable y conexión de respaldo.

• Título universitario o terciario (preferido).


🏖️ Beneficios

• Salario equivalente a USD $696–$1.044 mensuales (según experiencia).

• Incrementos salariales anuales.

• Bonos discrecionales por desempeño del cliente.

• 7 feriados de EE. UU. + 4 días de PTO.

• Subsidio para seguro médico (según elegibilidad).

• Bonos por cumpleaños y aniversario.

• Beneficio de gimnasio/bienestar.

• Clases de fitness online, eventos de la empresa y celebración de Navidad.

APLICAR

Events Lead - Brazil

Elevenlabs
Full Time
👨‍💻 Otros
Quality Assurance
Travel & Hospitality
Marketing
🌎 Remote
Remoto 🌎
Jul 17

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

  • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

  • ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

  • ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

  • Excellence everywhere: Everything we do should match the quality of our AI models.

  • Global team: We prioritize your talent, not your location.

What we offer

  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

  • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

Brazil is one of our fastest-growing markets globally, and we're looking for a highly motivated Events Marketer to lead planning and execution of impactful events across the country and broader Brazil-focused GTM motion. Your work will deepen ElevenLabs' presence, drive brand awareness, and generate high-quality pipeline in partnership with our Brazil GM and GTM teams.

You'll own the full lifecycle of in-person owned events, third-party tech conferences, executive dinners, workshops, webinars, sponsorships, and strategic partnerships. You'll adapt and localize successful global playbooks while identifying new, high-impact opportunities unique to the Brazilian market.

In this role, you will:

  • Develop and execute event plans aligned with business objectives across São Paulo, Rio de Janeiro, and key Brazilian markets

  • Organise third-party conferences, owned branded events, and strategic dinners with key customers and prospects

  • Collaborate cross-functionally with sales, marketing, and GTM teams for seamless execution

  • Create compelling event messaging that resonates with Brazilian business audiences

  • Manage event budgets and timelines end to end

  • Analyze event performance and provide recommendations for future improvements

  • Build and maintain relationships with sponsors, partners, and vendors across Brazil

What you bring:

  • 5+ years events experience, with at least three in tech event marketing

  • Native Portuguese speaker, English fluency required

  • Deep knowledge of the Brazilian tech ecosystem and key industry events including events in São Paulo and beyond

  • Experience working with Brazilian event agencies and production partners

  • Based in São Paulo preferred

#LI-Remote

APLICAR

Senior Manager, Revenue Operations, Training

Dandy
Full Time
👨‍💻 Otros
Onboarding
CRM
Data & Analytics
🌎 Remote
Remoto 🌎
Jul 16

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is hiring a Senior Manager, Revenue Operations, Training to join our rapidly growing venture-backed company. The Revenue Operations team owns operationalizing our Revenue organization and driving efficiencies to help scale our Revenue. In this role, you’ll support and scale our Training Team, the group responsible for customer onboarding (“Activation”) and guiding customers through their first 30 days. This role will be critical in operationalizing all aspects of revenue operations for the training function, such as ensuring our teams have the processes, systems, insights, and incentives needed to drive customer success and revenue impact.

You will act as the RevOps partner to Training leadership, owning the operational backbone that enables consistent activations, faster time-to-value, and repeat customer ordering.

What You'll Do

  • Own end-to-end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days

  • Translate company-level revenue strategy into clear, executable operating plans for the Training team

  • Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle

  • Design, refine, and automate workflows to drive efficiencies within the Training function

  • Build reporting and dashboards to provide clear visibility into customer lifecycle health and identify opportunities for improvement

  • Support a team that will be expanding internationally into a number of countries in the next 12 months

  • Partner closely with the Training team leadership to drive conversion improvements across the post sales funnel (Contract Signed to Customer Graduation)

What We're Looking For

  • 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or related fields

  • Proven experience supporting customer onboarding, activation, or early lifecycle revenue motions

  • Strong understanding of CRM systems (Salesforce) and analytics tools (Looker, Hex)

  • Demonstrated ability to translate strategy into scalable processes

  • Exceptional analytical, communication, and stakeholder management skills

  • Experience in high-growth, fast-paced environments preferred

  • Operates with urgency and ownership and is comfortable in ambiguous situations

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

APLICAR

Events Lead - LATAM

Elevenlabs
Full Time
👨‍💻 Otros
Quality Assurance
Travel & Hospitality
Marketing
🇲🇽 México
Remoto 🌎
Jul 16

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

  • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

  • ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

  • ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

  • Excellence everywhere: Everything we do should match the quality of our AI models.

  • Global team: We prioritize your talent, not your location.

What we offer

  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

  • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

Spanish-speaking Latin America is one of our fastest-growing markets, and we're looking for a highly motivated Events Marketer to lead planning and execution of impactful events across the region. Your work will deepen ElevenLabs' presence, drive brand awareness, and generate high-quality pipeline in partnership with our LATAM marketing and GTM teams.

You'll own the full lifecycle of in-person owned events, third-party tech conferences, executive dinners, workshops, webinars, sponsorships, and strategic partnerships. You'll adapt and localize successful playbooks from our global programs while identifying new, high-impact opportunities unique to the region.

In this role, you will:

  • Develop and execute event plans aligned with business objectives across Mexico, Colombia, Argentina, Chile, and beyond

  • Organise third-party conferences, owned branded events, and strategic dinners with key customers and prospects

  • Collaborate cross-functionally with sales, marketing, and GTM teams for seamless execution

  • Create compelling event messaging that resonates with local audiences

  • Manage event budgets and timelines end to end

  • Analyze event performance and provide recommendations for future improvements

  • Build and maintain relationships with sponsors, partners, and vendors across the region

What you bring:

  • 5+ years events experience, with at least three in tech event marketing

  • Native or fluent Spanish speaker, English fluency required

  • Deep knowledge of the LATAM tech ecosystem and key industry events

  • Experience working with regional event agencies and production partners

  • Based in Mexico or Argentina

#LI-Remote

APLICAR

Operations Assistant | Executive Support & Special Projects

pavago
Full Time
👨‍💻 Otros
Google Workspace
Google Sheets
Microsoft Excel
ChatGPT
Claude
Mexico, Colombia, Argentina, Costa Rica, Brazil 📍
Remoto 🌎
Jul 14

📌 Rol: Operations Assistant – Executive Support & Special Projects

🌎 Ubicación: 100% remoto (LATAM & South Africa)

💼 Tipo de Contrato: Full-time


📋 Descripción General

Buscamos un/a Operations Assistant para brindar soporte ejecutivo, coordinar proyectos y optimizar procesos en una empresa del sector healthcare. El rol combina operaciones, gestión de proyectos, soporte administrativo, marketing, RR.HH. y mejora continua utilizando herramientas de IA.


📋 Responsabilidades Principales

• Brindar soporte operativo y ejecutivo al equipo de liderazgo.

• Coordinar proyectos, reuniones y seguimiento de iniciativas.

• Gestionar reportes, métricas y documentación operativa.

• Apoyar en marketing, creación de contenido y newsletters.

• Coordinar proveedores, clientes, contratos y facturación.

• Asistir en onboarding, procesos de RR.HH. y tareas administrativas.

• Organizar viajes, eventos y logística.

• Crear SOPs, optimizar procesos e implementar automatizaciones con IA.


🎯 Requisitos

• Experiencia en operaciones, Executive Assistance, Project Coordination o Business Operations.

• Experiencia apoyando equipos remotos o ejecutivos.

• Inglés avanzado (oral y escrito).

• Excelentes habilidades de organización, comunicación y resolución de problemas.

• Dominio de Google Workspace y herramientas de productividad.

• Experiencia con ChatGPT, Claude, Canva y plataformas de gestión de proyectos (deseable).

• Capacidad para trabajar de forma autónoma en entornos dinámicos.


🏖️ Beneficios

• Trabajo 100% remoto.

• Alto nivel de autonomía y contacto directo con liderazgo.

• Oportunidades de crecimiento hacia roles de Operations Manager, Chief of Staff o Business Operations Manager.

• Exposición a múltiples áreas del negocio.

APLICAR

Freelance Writer

IAPWE
Full Time
👨‍💻 Otros
Writing
Microsoft Office
Real Estate
🌎 Remote
Remoto 🌎
Jul 12

Our organization is seeking content writers to create articles and blog posts on a variety of topics.

 

The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).

 

Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):

 

  • Health & beauty
  • Fitness
  • Home Decor
  • Fashion
  • Sports
  • Do it yourself
  • Finance
  • Legal
  • Medical
  • Family/Parenting
  • Relationships
  • Real Estate
  • Restaurants
  • Contracting (plumbing, pool building, remodeling, etc.)

 

These are just some of the more general industries and topics that we cover.

 

Requirements:

  • We ask that all work be completed using a word processor such as Microsoft Word or Open Office
  • A reliable internet connection and the ability to meet deadlines
  • Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
  • Work well as a team member with the rest of our content management and editorial staff



Note: Applicants to this job signaled that accessing some writing tasks may require payment.

APLICAR

Customer Operations & Writing Specialist

Clerky, Inc.
Full Time
👨‍💻 Otros
Writing
Quality Assurance
SaaS
🌎 Remote
Remoto 🌎
Jul 12

Here at Clerky, we build software to make legal paperwork easier for startups and their attorneys. We're profitable and growing sustainably. We're the most popular way for high-growth technology startups to form, and are also used by many top-tier startups for hiring and fundraising.

 

As a Customer Operations & Writing Specialist at Clerky, you will be the voice of the company to thousands of startup founders, investors, and attorneys. These customers use Clerky to get critical legal paperwork done, often on a tight timeline. Our success is based on word-of-mouth, so we have a strong culture of providing world-class service (ask us about our satisfaction ratings!). We are rabidly customer-centric.

 

What Makes Customer Operations Different at Clerky

 

It’s a lot harder here. Helping our customers can be unusually challenging due to the nuanced and specialized nature of their questions. Doing the job well can require a lot of iterative feedback, so we're looking for someone who thinks critically about their writing and is always looking for ways to improve. Along the way, you'll also pick up a lot of knowledge about startups and startup law.

 

The challenges never stop. The level of learning and craftsmanship that goes into writing responses to our customers requires intense focus. If you’re looking for the kind of position where you can easily master all the information at the beginning and work in a way that does not require intense focus, this position will probably not be a good fit for you. On the other hand, if you love learning and constantly challenging yourself, this position could be a good fit for you.

 

There are often no right answers. We’re often not able to provide definitive answers to the questions we receive. In many cases, the best we can do is to equip our customers with the information they need to be able to figure out the right answer on their own, or to understand that it isn’t possible to figure out what the right answer is. If you prefer an environment more oriented around providing definitive answers, this position may not be a good fit for you.

Minimum Requirements
  • Genuine love for helping people

  • High emotional intelligence

  • Logical / analytical thinker

  • Exceptional written English communication skills, including the ability to write precisely and succinctly

  • Extremely detail-oriented

  • Comfort with working remotely and independently

  • Technologically savvy - you should be confident in your ability to use new software without training

  • Appreciation for giving and receiving feedback often (often several times a day)

  • Natural internal motivation to constantly strive for excellence in everything you do

How We Work
  • Clerky has been remote-first for many years, long before COVID. We’re very familiar with working remotely, and enjoy it.

  • Our team is small, so everyone's contributions matter. We work efficiently, autonomously, and with great respect for each other.

  • We work openly and collaboratively. We’re here to support you in being successful in this role. You'll work closely with other team members to ensure our customers are getting the best possible support and experience.

  • Everyone on our team works hard, and we trust team members to know what will help them be most productive. Schedules are flexible as long as there is adequate team coverage.

  • We want to help you grow, so we have a budget for books, courses, tools, or whatever other educational resources you need to be successful.

  • We offer top-of-market compensation and benefits and the opportunity to learn a lot while helping our customers through an exciting time in their lives.

Responsibilities
  • Writing thoughtful and empathetic replies to customer emails using our help desk software, Help Scout

  • Writing and maintaining help center articles, and identifying topics for new articles based on customer inquiries

  • Working with our engineering team to debug software issues our customers encounter

  • Using our software to develop and manage new ways for our customers to complete legal paperwork

  • Assisting product team by testing new features and bug fixes, and conveying customer feedback

  • Spotting trends in customer issues that other team members should be alerted to

This is a 100% remote position. You'll be able to work from home (or from anywhere else). We offer top-of-market compensation and benefits, reasonable hours, and reasonable customers. No legal experience or background is necessary or preferred.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

 

 

APLICAR

Customer Research Agent

Growe
Full Time
👨‍💻 Otros
Quality Assurance
Writing
Customer Support
Remoto 🌎
Jul 9

📌 Rol: Customer Research Agent

🌎 Ubicación: Remoto (Global)

💼 Tipo de Contrato: Full-time


📋 Descripción General

Call Power busca un/a Customer Research Agent para monitorear la calidad del servicio de Customer Support, analizar interacciones con clientes y generar reportes que ayuden a mejorar los procesos y el desempeño del equipo.

📋 Responsabilidades Principales

  • Monitorear chats y correos de Customer Support para asegurar el cumplimiento de estándares.
  • Documentar hallazgos y brindar feedback al equipo.
  • Elaborar reportes sobre métricas de calidad y desempeño.
  • Analizar tendencias e identificar oportunidades de mejora.
  • Colaborar en la optimización de procesos y mejores prácticas de Customer Support.

🎯 Requisitos

  • Inglés avanzado o upper-intermediate y español fluido.
  • Experiencia en Customer Service o Support, con al menos 1 año en QA o roles similares.
  • Capacidad analítica para identificar tendencias y generar insights.
  • Excelentes habilidades de comunicación y redacción.
  • Capacidad para trabajar de forma independiente y en equipos globales.

🏖️ Beneficios

  • Cobertura médica global.
  • Programas de bienestar.
  • Oportunidades de crecimiento.
  • Recompensas por desempeño.
  • Ambiente de trabajo dinámico.
APLICAR

Customer Support Technician - LATAM

mitto
Full Time
👨‍💻 Otros
Customer Support
Technical Support
Bilingual
Remoto 🌎
Jul 7

📌 Rol: Customer Support Technician - LATAM

🌎 Ubicación: Argentina (100% remoto)

💼 Tipo de Contrato: Full-time

🎓 Formación: Estudios superiores; formación en Informática o IT es un plus.


📋 Descripción General

Mitto busca un/a Customer Support Technician para brindar soporte técnico a empresas que utilizan su plataforma CPaaS. El rol incluye la gestión de consultas, resolución de incidencias, escalamiento de tickets y colaboración con equipos internos para garantizar la mejor experiencia del cliente.


📋 Responsabilidades Principales

  • Brindar soporte a clientes principalmente por correo electrónico.
  • Gestionar, documentar y escalar tickets de soporte.
  • Colaborar con equipos técnicos para resolver incidencias.
  • Proporcionar feedback sobre necesidades de clientes y nuevas funcionalidades.
  • Resolver problemas técnicos y mantener conocimientos actualizados sobre los productos de Mitto.
  • Trabajar en turnos.

🎯 Requisitos

  • 2+ años de experiencia en Customer Support.
  • Inglés y español fluidos.
  • Habilidades analíticas y de resolución de problemas.
  • Capacidad para priorizar tareas y aprender nuevas tecnologías.
  • Conocimientos de SMPP y SS7 son un plus.

🏖️ Beneficios

  • Trabajo 100% remoto con horario flexible.
  • 25 días de vacaciones pagas.
  • Cultura colaborativa y autonomía.
  • Beneficios de bienestar y regalos por nacimiento.


APLICAR

Customer Excellence Specialist

ICEYE
Full Time
👨‍💻 Otros
Customer Support
Account Management
Legal
México, Chile, Colombia 📍
Remoto 🌎
Jul 7

📌 Rol: Customer Excellence Specialist

🌎 Ubicación: México, Chile o Colombia (100% remoto)

💼 Tipo de Contrato: Full-time, permanente

🎓 Formación: Licenciatura en Geografía, Remote Sensing, Aerospace o carrera afín.

📋 Descripción General

ICEYE busca un/a Customer Excellence Specialist para gestionar el proceso completo de pedidos de imágenes satelitales SAR y brindar una excelente experiencia a clientes de LATAM. El rol actuará como enlace entre los clientes y los equipos internos, asegurando una comunicación efectiva y una entrega exitosa de los servicios.


📋 Responsabilidades Principales

  • Gestionar el ciclo completo de pedidos, desde la solicitud hasta la entrega.
  • Realizar estudios de factibilidad y planificación de recursos satelitales.
  • Atender consultas e incidencias de clientes.
  • Colaborar con equipos de Operaciones, Ventas, Analytics y Producto.
  • Dar seguimiento a contratos, capacitar clientes y generar reportes de KPIs.
  • Proponer mejoras en procesos y documentación.

🎯 Requisitos

  • Experiencia en Customer Excellence, Account Management o atención al cliente.
  • Licenciatura en Geografía, Remote Sensing, Aerospace o similar.
  • Habilidades analíticas y de resolución de problemas.
  • Inglés avanzado, oral y escrito.
  • Disponibilidad para trabajar por turnos (sin turnos nocturnos).
APLICAR

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