Consulate General of the Netherlands in New York is the official diplomatic mission representing the Kingdom of the Netherlands in the United States. It works to foster relationships and partnerships between the Netherlands and the U.

S. across various domains such as trade, culture, and international development.

The consulate also advocates for human rights, sustainability, and agricultural innovation while engaging with diverse stakeholders to address global challenges.

📋 Description

• Work at C Teleport Operations department 24/7 Customer Support Travel Agent (Remote).

• This is a remote role aimed at providing 24/7 customer support to our clients.

• Assist clients with their reservations through chat, email, and the Help Center portal, ensuring high-quality service in English.

• Utilise Galileo and Amadeus systems to manage bookings, including adding ancillaries, processing refunds, and reissuing tickets.

• Collaborate with team members to ensure a seamless customer experience.

🎯 Requirements

• Minimum of 2 years of hands-on experience with Galileo or Amadeus.

• Proven experience in reissuing and refunding tickets using Galileo and Amadeus is preferred.

• Fluent in spoken and written English.

• Excellent communication skills in writing (including responding in chatbox) and speaking.

• Strong attention to detail and accuracy.

• Team player with the ability to work collaboratively.

• Demonstrated willingness to learn and adapt to new challenges.

🏖️ Benefits

• Growth Opportunities: We are a high-growth company, offering numerous opportunities for career advancement.

• Remote Work Model: Enjoy the flexibility of working remotely within the acceptable time zone, ensuring a healthy work-life balance.

• Incredible Multicultural Team: Join our diverse team, composed of individuals from all over the world, creating a unique and inclusive workplace culture.

• Competitive Contractor Compensation: We offer a comprehensive compensation package to ensure you are rewarded for your hard work, with actual support to your work-life balance.

• Collaborative and Supportive Work Environment: Work in a supportive atmosphere where your contributions are valued.